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Featured Research

Benefits and Beyond (2008): Insight into the Next Generation of Employee Benefits

A Prudential Financial National Research Study

Prudential Financial has retained CSR for the past two years to conduct online surveys of two distinct audiences: one among benefits plan sponsors, and the other among benefits plan participants. The annual study explores current and future employee needs and how employers plan to respond to those needs. (You can also read the 2007 study.)

Skills Gaps in the World’s IT Workforce

A CompTIA International Research Study

The Computing Technology Industry Association (CompTIA), the voice of the world’s $3 trillion information technology industry, commissioned CSR to conduct a telephone and online survey among 3500 IT managers worldwide to identify gaps in IT skills and possible solutions to close those gaps. The survey was conducted during the fourth quarter of 2007 with IT managers in Australia, Canada, China, France, Germany, India, Italy, Japan, the Netherlands, Poland, Russia, South Africa, the United Kingdom, and the United States. Here are the results.

Growth and Innovation: Moving from Strategy to Execution to High Performance

A CSR Study Published By Accenture

Driving growth through innovation is high on corporate agendas, yet many executive teams find it difficult to achieve due to budget shortages, an absence of experienced resources and the sense of being restricted by “the way we’ve always done things.” This study, involving detailed conversations with about two dozen executives of Fortune® 500 companies, confirms that there is a gap between strategy and execution.

Insomnia in the Corner Office: What’s Keeping CPG Executives Awake at Night?

A CSR Study Published By A. T. Kearney

In the ultra-competitive consumer packaged goods industry, executives have plenty to worry about: price pressure from retailers, new government regulations, changing consumer tastes, rising private label sales, fragmentation of media channels, and increasing healthcare and energy costs.

But some issues are bigger than others. So what is keeping executives in the consumer packaged goods industry awake at night? To find out, A.T. Kearney and the Grocery Manufacturers Association (GMA) commissioned CSR to perform a comprehensive study, interviewing 124 leading CPG industry executives, to better understand top industry issues and the challenges and opportunities associated with them.

This White Paper provides a summary of the findings relative to the pace of change in the CPG industry and outlines why it is important to stay ahead of these and other emerging issues.

BP Refines Leadership

An Article Published By T & D Magazine

Developing and implementing a new global leadership development program is a challenge in itself. But to question the program’s value after it has been declared a huge company success is an entirely different challenge.

That’s exactly what happened at BP, the global energy provider and employer of over 100,000 worldwide. Rather than bask in the afterglow of a company award, BP’s learning and development leaders went back to the drawing board and struggled for better ways to measure the program’s success in terms of its impact on the organization.

In the article, written by CSR President Julie Brown in collaboration with BP and published by T & D Magazine (a publication of The American Society for Training & Development), the authors describe the bold, innovative steps that BP is taking to understand the value of its new development programs in its efforts to produce world-class leaders.

One-on-Ones Put The Quality In Qualitative

An Article Published By Quirk’s Marketing Research Review

Many people immediately think of focus groups when they think of qualitative research. But there is another approach that may be better suited to delving deep into issues. Read how one-on-one interviews can put quality into qualitative research, an article by CSR Executive Vice President Mark Palmerino in the November, 2006 issue of Quirk’s Marketing Research Review.

Efficacy of Treating Osteoarthritis with Chiropractic Care

An Article Published By The Journal of Manipulative and Physiological Therapeutics

This article was co-authored by CSR Executive Vice President Mark Palmerino and published in the April, 2006 issue of The Journal of Manipulative and Physiological Therapeutics (JMPT). It is currently for sale here.

Getting What We Need From Market Research

A CSR Study With Market Research Executives

The results are in! CSR’s exclusive report on the results of interviews with market research executives, is now available! Download your free copy to understand what your colleagues really think about:

• The challenges with conducting and using market research;
• The decision factors and process by which companies retain market research firms;
• The use of, satisfaction with, and reasons for satisfaction with various research methodologies (online surveys, qualitative and quantitative phone research, focus groups, and one-on-one interviews);
• CSR’s research methodology.